Tubs The Ultimate Bath Store in Toronto, ON Closed now

Reviews about Tubs The Ultimate Bath Store

• ★ ☆ ☆ ☆ ☆

  2020-06-20, by Tim Kodsi
  Tubs was by far the worst part of our renovation experience. Once the sale was made, the customer service plummeted into the doldrums. Our sales representative became unresponsive, to emails or phone calls, and we had to physically go into the store multiple times just to track him down. The smiles quickly turned to scorns from their staff. Our kitchen faucet arrived defective, and once again Tubs was unable/unwilling to help. We had to go directly to the manufacturer to resolve the problem, a very simple one at that. If I had the option, I would give Tubs 0 stars.