Michael Hill in Toronto, ON Open now

Reviews about Michael Hill

• ★ ☆ ☆ ☆ ☆

  2020-01-29, by Samantha Jugmohan-Budhooram
  Very unprofessional service at this location. Called on several occasions and it goes straight to voicemail. I had purchased several items and was told it had to be ordered because it was not in stock, and it would arrive in 2-3 weeks. 4 weeks later and I have yet to receive the items I purchased. When I went into the store in person, I was told the SKU was incorrectly written down by the sales associate, and the purchase did not go through. They then needed me to describe the items I purchased so they could resend the order. What I am wondering is why no one called to tell me this, and if I had not gone it, nothing would have been done. The items I ordered were Christmas gifts, but at this point, it doesn’t look like I’ll be getting it on time. Very disappointing!