U-Haul Moving & Storage at Rexdale Blvd in Toronto, ON Closed now

Reviews about U-Haul Moving & Storage at Rexdale Blvd

• ★ ★ ★ ★ ★

  2020-04-03, by Elin MacRae
  I had an excellent experience with this U-Haul location. The woman at the desk, Shannon, was so friendly, really funny, and very communicative. Knowing it was my first time renting a U-Haul, she didn't pressure me into anything I was unsure about, and she was clear and concise regarding any choices I had. Thank you so much Shannon!
• ★ ☆ ☆ ☆ ☆

  2019-11-24, by Adem Yildiz
  I had a trouble dealing with two ladies, one of them called herself a manager, Dean, and the other one was named Pauline. They were both aggressive, rude and have no sense of customer service! These ladies are the rudest people I have ever met! Pauline asked me to give her an alternative phone number and after she called the number, it went through to voicemail then she started to accuse me that I gave her a non-working phone number. I said that that's my friend number and is therefore active and working, however, he might be busy to take the call, but she didn't believe me and asked me to give her another number, she also said that, if the other number doesn't work when she called, she will not give me the trailer I've booked by yelling at me and also accusing me not to raise my voice! And the so-called manager, Dean was just beside her and approved whatever Pauline said. After the second phone number I gave her was OK she said that, if you bring the trailer tomorrow 1 minute late I will charge you another 24hrs fee! Absolutely terrible service, those rude women just wouldn't care less.