Prime Mounts in Toronto, ON Closed now

Reviews about Prime Mounts

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  2019-09-13, by Brian Webster
  We had a bad experience with Prime Mounts. They sold us a pallet jack on eBay, advertised as including free shipping across Canada (just like they say on their website). We paid for it, only to have them cancel the order and tell us that none of the shippers they deal with shipped to our location (which is not remote). I then suggested that they ship to the closest depot of one of their shippers, where I would pick it up. They refused to do this. So, they don't do what they advertise (ship anywhere in Canada for no additional charge) and they won't even ship to the depot of the shipper they say they use (National Fast Freight). Being apologetic is not good enough. Offering to send me some completely different product from the one I bought and paid for is not good enough. Issuing a refund is not good enough. If you advertise it, you need to follow through on it.