LensCrafters in Toronto, ON Closed now

Reviews about LensCrafters

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  2020-01-27, by Joe Malette
  "Crooks and crafters" never had so much stress trying to get a glasses. They kept going back and forth with the prices. Terrible customers service. Liars.
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  2019-12-20, by chalani dissanayake
  The worst experience ever . Ordered glasses in December . High power couldn’t see properly gave headache . They said it is because the frame was too big which I was never told when I got the glasses . Could not get the proper 30 day return due to an emergency surgery . But they didn’t care . Used the protection plan paid extra 100$ still can’t see . Now they blame it on the the prescription. They are the experts they should educate the customers . To change my lenses now I need to pay extra $ 550 . I have already spent $ 600 now another $550 $ 1150 for a pair of glasses . I cannot afford. Now I have $ 550 pair of glasses which I cannot use . No point taking the protection manager told me when I explained today if I use it one more time the protection plan is going to get cancelled . They sell it saying for s year but after 2 uses due to their wrong information it’s going to get cancelled . Don’t fall for their tricks . Worst customer service . They just lost 4 customers and I am going to share this bad experience with my family and friends