Furniture Emporium in Toronto, ON Closed now

Reviews about Furniture Emporium

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  2020-08-28, by Nathenia Bonnell
  At first my family and I thought we were getting a great deal on our furniture. They had great prices for the amount of furniture we bought and it was delivered in a short time. When we received our furniture first the futon mattress was the wrong colour, that was not that big of a problem. When we went to assemble our kitchen table and chairs we noticed a problem, some of the pieces did not fit together properly and two pieces were fused together. I had called the man and later so did my husband to explain what happened. At first he wanted us to bring the defective pieces back, we do not drive and we are an hour and a half away by transit. Then he said he would send someone to come and put together a new set and take back the defective one. It took almost two weeks for him to come at 10 o'clock at night. All he did was pull apart the fused pieces and argue that if he was to bring a new one that it could be the same problem or worse. The piece that he pulled apart had cracked when we assembled the table. Nothing was resolved and clearly he does not care about satisfied customers. I would never buy furniture from this place again and the quality of the furniture is garbage.