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Reviews about Discount Textbooks

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  2020-06-21, by Jane Wu
  Textbooks are fine but the staff have never been pleasant. Today my experience here was exceptionally bad and I will not be returning here I was walking in with older versions of textbooks looking to see if they would be bought back. As I am walking IN with them in my hand, an older gentleman stops me and demands in a loud voice "Where do you think youre going with those?" Obviously I'm taken aback and respond that they were mine too begin with so there's nothing to worry about. He looks at me and responds with the same awful tone "and how am I supposed to know that?! We have those in stock here" despite the fact that EVERY book I'm holding is NOT used at this university anymore and despite the fact that he didn't even bother to look at what books I'm holding. I'm about to explain to him that I'm gonna look to sell these back and I can't do that if I'm not allowed to walk in with them. But at this point his coworker comes around and makes me feel completely ganged up on despite me literally just stepping foot in the place. She explains to me that I can't bring them in despite her noting that they are old editions they don't carry. She was helpful but still only after I was humiliated in public for no reason. Will not return and would rather pay only marginally more for new textbooks and always pleasant service at the UofT Bookstore.