Holt Renfrew in Toronto, ON Closed now

Reviews about Holt Renfrew

• ★ ★ ☆ ☆ ☆

  2020-04-06, by Jane Miao
  Went there this week for designer clothes and shoes and the experience was really disappointing... I had only been to the beauty section before that and it was average, however, the clothing section was way below average. Nobody greets you when they see you coming with a indifferent look on the face and I dressed up quite nicely that day. Also, the sales representatives do not offer help to check sizes or get a fitting room. All customers were just hanging around by themselves, trying to figure out everything on their own. The designer shoes section was really disappointing as well. There weren’t many staff there and those who were there just stood aside looking blank. The shoes were placed in a quite messy way. All in all, I do not recommend the place to anyone. I go to other places like Nordstorm weekly and they have definitely provide a much better shopping experience.
• ★ ★ ☆ ☆ ☆

  2020-01-21, by F K
  2 stars- whats really surprising about this place is that its in an ultra posh neighbourhood and caters to an upper market clientele. HOWEVER, the primadonna staff they have in some departments is so repulsive. HOW do the staff making less than their target clientele, sneering their noses, and acting like snob aficionados, when, outside of their employee discounts, they'd never afford the merchandise they are peddling?? I prefer Harry Rosen over this place, or Nordstrom. Such a shame because Holts was more convenient (geographically) than both the other competitors.